The public consultation highlighted the role that the Grievance Mechanism could play in educating stakeholders about mitigating environmental and social impacts and ensuring continuous improvement of sugarcane processing, production and sourcing. Bonsucro will carry out webinars at regular intervals and engage other organisations to raise awareness about the Bonsucro Grievance Mechanism and the options included in Bonsucro Complaints and Grievances Management System. 

Bonsucro will also keep working with other organisations to ensure that the launch of these options is supported by a capacity building / awareness raising sessions with workers and communities.