What is the scope of application of the Bonsucro Grievance Mechanism?

8th June 2020

The Bonsucro Grievance Mechanism only applies to Bonsucro members. Complaints relating to criminal and urgent matters are not out of scope, however it is likely that Bonsucro is not the right organisation to adjudicate on these matters. Therefore, Bonsucro encourages complainants to approach more relevant authorities to address criminal and urgent matters.